Privacy Policy

Privacy Policy

Last updated: November 2026

Mpilo Commercial Holdings (“Mpilo”, “we”, “us” or “our”) respects your privacy. This policy explains what personal information we collect through mpilocommercial.com, why we collect it, and how we protect it.

Who We Are

Mpilo Commercial Holdings [registered company name and registration number]
2 Fricker Road, Illovo, Sandton, 2196, Johannesburg, South Africa
Email: info@mpilocommercial.com
Telephone: +27 (0) 11 242 8000

Information We Collect

• Information you give us: your name, email address, telephone number, company name and message when you complete a contact or call-back form, or correspond with us.
• Information collected automatically: your IP address, browser type, device information, pages visited and time spent on the site, collected through cookies and similar technologies.

How We Use Your Information

• To respond to your enquiries and call-back requests.
• To manage and improve our website and services.
• To communicate with you about Mpilo and our business units, where you have asked us to or where the law allows.
• To maintain the security of our website and comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share it with:

• Companies within the Mpilo group and its business units, where your enquiry relates to them.
• Trusted service providers who host, maintain or secure our website and email, and who are required to protect your information.
• Authorities or professional advisers, where required by law or to protect our legal rights.

Where information is transferred outside South Africa, we take reasonable steps to ensure it is protected to a standard comparable to South African law.

Cookies

Our website uses cookies to function properly and to understand how visitors use it. You can disable cookies in your browser settings, although some features of the site may not work as intended.

Security

We apply reasonable technical and organisational safeguards to protect your information against loss, misuse and unauthorised access. No method of internet transmission is completely secure, and we cannot guarantee absolute security.

Retention

We keep personal information only for as long as necessary for the purpose it was collected, or as required by law, after which it is deleted or anonymised.

Your Rights

You may ask us to confirm what personal information we hold about you, and to correct, update or delete it. You may also object to the processing of your information or withdraw your consent at any time. Our POPIA Notice explains how to exercise these rights.

Third-Party Links

Our website may link to external websites. We are not responsible for their content or privacy practices.

Changes to This Policy

We may update this policy from time to time. The latest version will always be published on this page with its revision date.

Contact Us

For any privacy-related question, please contact us:

Address: 2 Fricker Road, Illovo, Sandton, 2196, Gauteng, South Africa

Email: info@mpilocommercial.com
Telephone: +27 (0) 11 242 8000