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    POPIA

    POPIA Notice

    Last updated: November 2026

    Mpilo Commercial Holdings is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”). This notice explains how we process personal information and how you can exercise your rights.

    Responsible Party

    Mpilo Commercial Holdings [registered company name and registration number]
    2 Fricker Road, Illovo, Sandton, 2196, Johannesburg

    Purpose of Processing

    We collect and process personal information only for specific, lawful purposes connected to our business, including responding to enquiries, managing relationships with clients and partners, improving our website, and meeting legal and regulatory obligations.

    Lawful Grounds

    We process personal information where you have given consent, where it is necessary to respond to your request or perform a contract, where we are required to by law, or where it is in our legitimate interests or yours, provided these do not override your rights.

    Our Commitments

    We will:

    • Collect only the information we need and use it only for the purpose it was collected.
    • Keep your information accurate, complete and up to date.
    • Be open about what we collect and why.
    • Secure your information against loss, damage and unauthorised access.
    • Not retain information longer than necessary.
    • Not sell your personal information.

    Your Rights Under POPIA

    You have the right to:

    • Be informed that we are collecting your personal information.
    • Request confirmation of whether we hold information about you, and access to it.
    • Request correction or deletion of information that is inaccurate, outdated or unlawfully obtained.
    • Object to the processing of your information, including for direct marketing.
    • Withdraw consent at any time, without affecting processing already done lawfully.
    • Lodge a complaint with the Information Regulator.

    How to Exercise Your Rights

    Email our Information Officer at info@mpilocommercial.com with the subject line “POPIA Request”, stating your full name, contact details and what you are requesting. We may need to verify your identity before acting on your request, and will respond within a reasonable time.

    Direct Marketing

    We will only send you direct marketing where you have consented or where POPIA permits it, and every message will include a way to opt out.

    Cross-Border Transfers

    If your information is transferred outside South Africa, it will only be to recipients bound by law, binding rules or agreement to protect it at a level comparable to POPIA, or where you have consented.

    Complaints

    If you are unhappy with how we handle your personal information, please contact us first so we can resolve the matter. You may also complain to the Information Regulator of South Africa at inforegulator.org.za.

    Contact Us

    For any privacy-related question, please contact us:

    Address: 2 Fricker Road, Illovo, Sandton, 2196, Gauteng, South Africa

    Email: info@mpilocommercial.com
    Telephone: +27 (0) 11 242 8000